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Privacy Policy

 

Privacy Policy

This website is operated by Detox Delight GmbH & Co.KG (hereinafter referred to as "Detox Delight" or "we"), Falkenstraße 7a , 81541 Munich.

Detox Delight offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The protection of your personal data is of the utmost importance to us. In the following, we hence explain to you what we do with your information.

The European Data Protection Regulation will be applicable as of May 25th, 2018 in all member states to harmonize data privacy laws across Europe. This is why we have now changed our Privacy Policy accordingly.

 

What data do we collect?

You can always visit our website to gather information about our company and products without having to provide us with any personal information. This means that you will largely stay anonymous if you choose to. However, when you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information (like the date or the name of your internet provider) that helps us learn about your browser and operating system. Unless you have signed into your account with us, these data are non-personal. Any personal data we receive are given to us by you, at your own will. This happens when you register with us, place and order, sign up for our newsletter or use similar functions of our website.

Personal data include:

  • first and last name
  • delivery address and billing address
  • email address
  • phone number
  • means of payment and payment status
  • order history
  • status of newsletter subscription

These data can be accessed and changed by our employees via your customer account.

Detox Delight uses your data exclusively for processing your order. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

Use of personal data

Here is a more detailed breakdown of what we use your personal data for:

  • To create and manage your personal account at Pure Delight – to save you time and effort for future orders as a returning customer.
  • You can also place an order without creating a personal account if you check out as a guest.
  • To process your orders
  • To contact you in the event of any problems with the delivery of your items
  • To answer your queries and to inform you of new or changed services
  • To send marketing offers
  • To make analyses in order to provide you with relevant products
  • To analyse data in order to provide personal recommendations

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. By subscribing to the newsletter, your email address will be used with your permission for our own marketing purposes exclusively until you unsubscribe from the newsletter.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@pure-delight.com .

You can unsubscribe from our newsletter at any time by clicking the option “Hier vom Newsletter abmelden” (German for “Unsubscribe now”).

Any customer data is saved and processed by Detox Delight in accordance with the provisions of the German Data Protection Act (Bundesdatenschutzgesetz), the European Data Protection Regulation, and the German Tele Services Data Protection Act (Teledienstdatenschutzgesetz). You have a right for the disclosure free of charge, authorization, blocking or deletion of your saved data at any time. For this purpose, you can contact Detox Delight under the business address stated in the legal notice.

Detox Delight will not transmit your personal data, including home address and email address, to third parties without your explicit permission, which can be revoked at any time. This shall not apply to our service partners, who require the transmission of data for the processing of the orders (e.g. the company contracted for the delivery). In such cases, the extent of the transmitted data is restricted to the required minimum.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Your personal data will be transmitted in encrypted and mutually available form (SSL). We use technical and organizational security measures to protect the data managed by us against accidental or wilful manipulation, loss, destruction or access by unauthorized persons.

 

Cookies

Some of our services require cookies. Information about your customer data will only be saved in cookies upon your consent, which can be retrieved at your next visit to the website. The data stored in a cookie will make a repeated filling out of the forms unnecessary. Furthermore, cookies can make your shopping experience more comfortable: for instance, items in your shopping basket will be shown across different tabs. Most internet browsers accept cookies by default. You can manage the acceptance of cookies of this website in your browser and block them, if required. If you do so, this might affect the display of products on our website and hence mean that you cannot see them properly.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en . As an alternative to the browser Add-on or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies.

 

Social Media & Giveaways

Using our social media offerings is completely optional and up to you. If you choose to use any of them, please be aware that the respective platform (i.e. Instagram, Facebook, etc.) might be subject to different privacy policies.

Giveaways that are carried out by Detox Delight are subject to T&Cs. These will always be stated in context with the respective social media posting. Any information you give us in order to enter a giveaway are given voluntarily.